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Do you rush headlong into
commitment, caught up in the thrill of new potential, heedless of
long-term consequences and "minor" details? Forget about whirlwind
romances and impulsive pet store purchases. I'm worried about
commitments we make far more often than those big decisions. I'm talking
about installing software. Too many of us blindly stroll along the
garden path of accepting every proposal, every suggestion, and every
(legally binding) agreement that comes our way. I've learned that
there's a lot to gain by taking your time, paying attention to details,
and knowing what you're getting into. If you're similarly cautious,
you'll save yourself lots of reconfiguration, troubleshooting, and
support headaches in the long run.
My first advice is the most obvious. It's also
the guidance we're most likely to ignore. Pay attention to details.
Read the fine print. How are you going to know whether you're agreeing
to let the company selling (or giving away) that cool new utility sell
your email address unless you read their licensing agreement? How can
you tell exactly how long your trial software will last and what happens
to the files created during that time unless you read the demo
agreement? I understand that reading every dry word of every
excruciating EULA (End-User License Agreement) is beyond the endurance
of mere mortals. But at least try to skim through, looking for anything
unusual or suspicious. And there's no good reason not to pay close
attention to the small amounts of text on the other screens. Every once
in a while, I find myself reflexively clicking OK without even looking
at what's on-screen. At times like these, I invariably notice that,
three clicks ago, I agreed to add yet another useful Internet Explorer
toolbar or signed away my firstborn in exchange for "promotional
considerations." Don't get caught napping (and childless). Slow down and
pay attention to what you're putting on that expensive machine.
While you're reading each of those options,
think about what a few of them mean. The choice between Standard and
Custom (or Advanced) installation is one of the most important. Sure,
you might save 30 seconds and three clicks by setting up that
application exactly the way its manufacturer's marketing department
recommends, without even looking. I think you're better off taking the
time to keep an eye on what they're up to. I always, without fail, take
the custom
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installation path--despite any scary
warnings about them being for "advanced" or "experienced" users. You'll
be amazed at what you find. Even if you don't change a single default,
you'll learn something about where the software resides and how it
integrates with other parts of the system. You might even discover
useful options or configuration choices that you didn't know you had.
While reviewing the choices provided by a
custom installation, watch out for a few traps. I always--always--refuse
to add new things to my Desktop. We've all seen those Desktops
cluttered with files, folders, and icons. How anyone ever finds anything
in those messes is beyond me. You already know where and how to get at
your programsit's called the Programs menu. Avoid extra toolbars like
the plague, as well. I've never found an add-on toolbar I prefer to just
customizing IE, but if you find a browser toolbar you like, then stick
with it. Letting programs add extra toolbars only slows things down and
makes things harder to find.
Finally, don't be afraid to walk away. When
you discover required add-on "components" that look suspiciously like
spyware--and you will--cancel the installation. When you notice that
there's no way to complete the setup without providing your email
address and signing up for spam, decline the agreement and find another
application. Don't get roped into a situation that's bad for your
computer just because you're afraid there are no other options. No
useful software is ever without some kind of competition. Or, as my dad
used to tell me, there are always more fish in the sea.
Gregory Anderson is a regular contributor
to Smart Computing and several other technology publications. He keeps a
sharp eye (with the help of thick glasses) on computing trends and
enjoys working with geeks of all stripe--most of the time. Share
chronicles of careful commitment at gregory-anderson@smartcomputing.com
Reprinted with permission from Smart Computing. Visit to learn what Smart Computing can do for you and your user group!
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